Locations / Florida / Jacksonville
Online psychiatry for Jacksonville, Florida
Board certified telepsychiatry for adults across Jacksonville and Duval County, from Riverside, San Marco, and Mandarin to the Southside, Arlington, and the Beaches. Expert psychiatric care by secure video, without the cross town drive or the long wait.
Medically reviewed by Shariq Refai, MD, MBA, FAPA, board certified psychiatrist · Published June 7, 2026 · Last reviewed June 8, 2026 · Editorial policy
The River City
Psychiatric care that reaches all of Jacksonville
Jacksonville is the largest city in Florida and one of the largest by land area in the country, spread across Duval County and both banks of the St. Johns River. Even in a city this big, psychiatric appointments can be hard to come by, with long waits and providers clustered in a few neighborhoods. shrinkMD brings board certified care to you by secure video, so getting help doesn't mean a cross town drive or months on a waitlist.
Jacksonville is also home to a large military and veteran community around Naval Air Station Jacksonville and Naval Station Mayport. We provide consistent, convenient psychiatric care for adults across the city, including service members' families and veterans, with local veteran resources noted below.
You'll work with a clinician licensed in Florida, with the same warmth, continuity, and follow up you'd expect from an in person practice, reached from home, work, or anywhere in the Jacksonville area.
What we treat
Conditions we treat
Care for the full range of adult mental health conditions, by secure video.
Specialty Populations
Athletes, students, professionals, healthcare workers, first responders, and veterans.
Learn more →
From the urban core to the Beaches and the suburbs, expert care is a few days away.
How it works
Getting started in Jacksonville
Quick intake
Share your history and goals through a simple, secure form, in minutes.
Schedule fast
Pick a near term video visit. No referral, no long waitlist.
Meet your clinician
A thorough evaluation, a clear diagnosis, and a plan built around you.
Ongoing care
Continuity and follow up with the same clinician over time.
Jacksonville resources
Mental health resources in Jacksonville
Public starting points for care in the Jacksonville area. These are informational, not endorsements, and phone numbers and details can change. None replace evaluation by a licensed clinician.
- Crisis, 24/7: 988 Suicide and Crisis Lifeline (call or text 988). Call 911 for emergencies.
- NAMI Jacksonville: education, support groups, and a local helpline at 904-323-4723, or email helpline@namijax.org. Main office 904-724-7782.
- United Way 211 Northeast Florida: dial 211, call 904-632-0600, or text HELLO to 211904 for free, confidential local referrals.
- Local crisis and Baker Act services: the Mental Health Resource Center serves Duval County, and LSF Health Systems is the managing entity for behavioral health across Northeast Florida.
- Hospital and academic care: Mayo Clinic in Jacksonville, UF Health Jacksonville, and Baptist Health offer psychiatric services and referrals.
- Veterans: the North Florida and South Georgia Veterans Health System serves the Jacksonville area. Veterans Crisis Line, call 988 then press 1, or text 838255.
Cost and coverage
Insurance, access, and appointment availability in Florida
shrinkMD operates on a transparent self pay basis, so you always know the cost up front, with no surprise bills. If your plan includes out of network telehealth benefits, we can provide the documentation you need to submit for reimbursement.
We're built for timely access. Many Florida patients schedule a full evaluation as soon as availability allows, not the months long wait common in traditional practices, with online scheduling, virtual visits that remove travel and missed workdays, and consistent follow up that never restarts your care.
Local to you
Jacksonville neighborhoods and nearby areas we serve
shrinkMD provides telepsychiatry across Jacksonville and the surrounding communities, including:
- Downtown, Riverside, and Avondale
- San Marco and St. Nicholas
- Mandarin
- the Southside and Baymeadows
- Arlington
- the Beaches, including Jacksonville Beach, Atlantic Beach, and Neptune Beach
- Ortega and Ortega Forest
- Springfield
- the Northside and Westside
- and nearby Orange Park, Fleming Island, Ponte Vedra, and St. Augustine
Keep exploring
Related care and next steps
Related conditions
Frequently asked questions
Good questions, clear answers
Is telepsychiatry available in Jacksonville?
Yes. You can be seen anywhere in Jacksonville and Duval County by secure video, as long as you're physically located in Florida and your clinician holds an active Florida license at the time of your appointment.
Do you prescribe controlled medication in Jacksonville?
No. shrinkMD does not prescribe controlled substances. We use non controlled medications such as SSRIs and SNRIs, paired with coordinated therapy.
How fast can I be seen in Jacksonville?
Many patients schedule a full evaluation as soon as availability allows, depending on availability, which is often much faster than finding an in person psychiatrist in the area.
What areas of Jacksonville do you serve?
All of it by secure video, from Riverside, San Marco, and Mandarin to the Southside, Arlington, the Beaches, and nearby Orange Park, Ponte Vedra, and St. Augustine.
Do you work with military families and veterans near NAS Jax and Mayport?
Yes. We provide outpatient psychiatric care for adults, including military families and veterans. For VA enrolled care, the North Florida and South Georgia Veterans Health System serves the area, and we can coordinate as appropriate.
What number do I call in Jacksonville for a mental health emergency?
Call or text 988 from anywhere in Jacksonville. For local non emergency guidance, the NAMI Jax Helpline is 904-323-4723. If you may be in immediate danger, call 911 or go to the nearest emergency department.
Does insurance cover telepsychiatry in Jacksonville?
shrinkMD operates on a transparent self pay basis. If your plan includes out of network telehealth benefits, we can provide documentation you can submit for reimbursement.
Where do appointments take place?
Wherever you are in the Jacksonville area, by secure, HIPAA compliant video, from home, work, or any private spot with an internet connection.
I am connected to NAS Jacksonville or Mayport. Can you treat military families?
Yes, we see adult service members' spouses and family members, and veterans, by video anywhere in Florida. We do not bill TRICARE or any insurance; visits are transparent flat fees and we can provide a superbill for possible out of network reimbursement.
My shift at the port or hospital rotates. Can appointments keep up?
Yes. Follow ups run 15 to 30 minutes by video and can move with your rotation, including early and evening slots. Many Jacksonville patients book around shifts rather than burning PTO to cross town.
Get started in Jacksonville
Expert psychiatric care, wherever you are in Jacksonville. Complete the intake and book your evaluation online, often as soon as availability allows.
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