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Frequently Asked Questions
Clear answers to the questions we hear most about online psychiatry at shrinkMD. If you don't see yours here, reach out through our Contact page and we'll help.
Medically reviewed by Shariq Refai, MD, MBA, FAPA, board certified psychiatrist · Published June 7, 2026 · Last reviewed June 8, 2026 · Editorial policy

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Frequently asked questions
Good questions, clear answers
What is telepsychiatry?
Telepsychiatry is psychiatric care delivered by secure, HIPAA compliant video. It includes evaluation, diagnosis, medication management when appropriate, therapy coordination, and follow up, the same care you'd get in an office, without the commute or the long wait.
Is online psychiatry as effective as in person care?
For most conditions, yes. Research consistently shows virtual psychiatric care matches in person treatment, and it often improves consistency of follow up.
What conditions does shrinkMD treat?
Anxiety disorders, depression, bipolar and mood disorders, psychotic disorders, women's mental health, and specialty populations like athletes, students, professionals, healthcare workers, first responders, and veterans.
Do you prescribe controlled substances like Adderall or Xanax?
No. We focus on safe, evidence based, non controlled medication. We don't prescribe stimulants, benzodiazepines, or sedative hypnotics.
How fast can I be seen?
Many patients schedule a comprehensive evaluation as soon as availability allows, depending on availability.
Who will I see?
A licensed clinician, either a psychiatrist or a psychiatric nurse practitioner, licensed in your state and experienced in adult mental health.
Which states do you serve?
Florida, Georgia, Texas, California, New York, Virginia, Nebraska, Indiana, Hawaii, and Maine, with Nebraska and Maine launching first.
Do you take insurance?
We're a cash pay practice, which protects visit length and continuity. We provide a superbill you can submit for possible out of network reimbursement.
How much does it cost?
Memberships start at $75 a month, with transparent self pay visit pricing that's the same in every state. See the pricing page for details.
Is it private and secure?
Yes. All visits take place on a HIPAA compliant platform built to protect your privacy.
Do I need a referral?
No referral is needed. Complete the intake and book your evaluation directly.
What if I'm in crisis?
If you're in danger, call or text 988 or call 911. shrinkMD provides scheduled outpatient care, not emergency services.
Is shrinkMD legitimate?
Yes. shrinkMD is LegitScript certified, led by a board certified psychiatrist, and operates through state registered professional entities in every state we serve. Our clinicians, standards, and pricing are published openly on this site.
Do you treat children or teenagers?
No. shrinkMD treats adults 18 and older only, which keeps our clinicians focused and deep in adult psychiatry.
Can I switch to shrinkMD from my current psychiatrist?
Yes. After an evaluation and records review, your clinician can continue or thoughtfully adjust your current non controlled medications, so switching does not mean starting over.
Do you offer therapy as well as medication?
Yes. We provide evaluation and medication management directly and coordinate structured therapy, and for many conditions the combination outperforms either alone.
What technology do I need?
A phone, tablet, or computer with a camera and a private place to talk. We send a secure link before each visit; there is nothing complicated to set up, and we will help by phone if needed.
Will I see the same clinician every time?
Yes, continuity is one of our core standards. Your clinician knows your history, your scores, and your goals, which is precisely what fifteen minute revolving door psychiatry loses.
Still have questions?
Reach out any time, or get started now. Choose your state, complete the intake, and book your evaluation online.
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