In a crisis? Call or text 988  ·  Opening soon  ·  Join Our Waiting List  ·  Refer a patient

Resources / Your first appointment

Your first appointment, step by step

The hardest appointment in psychiatry is the first one, mostly because nobody tells you what's behind the door. Here is the entire thing, minute by minute: what we ask, why we ask it, what you should have ready, and exactly what you'll leave with.

Medically reviewed by Shariq Refai, MD, MBA, FAPA, board certified psychiatrist · Published June 7, 2026 · Last reviewed June 8, 2026 · Editorial policy

A man in a parked car having a private telepsychiatry video visit on his phone

Before the visit

The fifteen minutes of preparation that pay off most

Three things make a first evaluation dramatically more useful. First, your medication history: every psychiatric medication you've ever taken, with the name, the dose if you know it, how long you took it, and how it went, both the benefits and the side effects. This single list is the most powerful predictor we have for what will work next, and 'I tried something blue in 2019' costs us both a guessing game. Second, your story in rough shape: when this started, what it's costing you, what you've already tried. Third, any relevant medical context: conditions, current medications and supplements, and family mental health history if you know it.

Tech setup takes two minutes: a phone, tablet, or computer with a camera, a charged battery, and the most private spot you have, a bedroom, a parked car, an office with the door shut. Headphones add privacy. If your connection drops mid-visit, your clinician calls you and the appointment continues by phone; technology hiccups never cost you the visit.

The visit itself

What the 45 to 60 minutes actually look like

1

Minutes 0-5: settling in

Introductions, consent confirmation, and your location (a licensing requirement for telehealth). Then the only opening question that matters: what brings you in, in your own words.

2

Minutes 5-25: your story

The history: how symptoms started, how they behave, sleep, energy, appetite, concentration, mood patterns, anxiety, and the screening questions we ask everyone, including about safety and about manic-type episodes, because the answers change treatment.

3

Minutes 25-40: the context

Medical history, medications and supplements, family history, substance use asked without judgment, and your life context: work, relationships, stressors, supports. This is the biopsychosocial part, and it's where the plan gets personal.

4

Minutes 40-55: the working picture

Your clinician explains what they think is going on, in plain language, including what they're NOT sure of yet. You'll hear the realistic options: medication, therapy, both, or neither, with honest timelines and trade-offs.

5

The close: a plan you actually understand

A working diagnosis, a first step you've agreed to, prescriptions sent to your pharmacy the same day when appropriate, baseline PHQ-9/GAD-7 scores recorded, and your follow up booked, typically two to four weeks out.

A woman at her home desk in a secure video appointment with a clinician on screen

The whole appointment happens wherever you have privacy and a connection.

A couple at a kitchen counter writing a medication list before a first appointment

Fifteen minutes of preparation, mostly the medication list, makes the hour dramatically more useful.

Honest answers

The three worries everyone brings

'Will I have to talk about trauma?' Only as much as you choose to. A first evaluation needs the shape of your history, not a forced excavation; depth comes later, at your pace, if it's relevant at all.

'Will I be judged for the substance questions?' No. We ask everyone, identically, because alcohol, cannabis, and everything else interact with diagnosis and medication. Honest answers get you better care, never a lecture.

'What if I cry, or blank out?' People do, regularly, and clinicians are entirely unbothered. Blanking is why we suggest notes; crying is information, not embarrassment. The visit is built for humans, not performances.

Frequently asked questions

Good questions, clear answers

How long is the first appointment?

A full 45 to 60 minutes with a board certified clinician. Diagnosis is the foundation of everything that follows, and it cannot be done honestly in twelve minutes.

Do I need a referral or prior records?

No referral. Prior records help but are not required; your medication history list matters more, and with your permission we can request records afterward.

Will I definitely be prescribed medication?

No. The evaluation determines whether medication is likely to help; sometimes the honest recommendation is therapy first, lifestyle and sleep work, or watchful follow up. Medication is a tool, not the price of admission.

Can I do the visit from my car?

Yes, parked, private, and in the state where you're a patient. The parked car is one of telepsychiatry's most used exam rooms.

What happens immediately after?

Any prescription goes electronically to your pharmacy the same day; your plan and follow up date are confirmed; and your baseline scores are saved so the next visit measures change instead of guessing at it.

What if I realize I forgot something important?

It happens to almost everyone. Tell your clinician at the follow up, or message through the portal once you're established; plans are living documents, not verdicts.

Can someone sit in with me?

Yes, if you want them there. A partner or family member can join for part or all of the visit, and some people find it helps with history and memory. It's your appointment; you set the room.

How is a psychiatric evaluation different from a therapy session?

An evaluation is diagnostic: a structured review of your history and symptoms that ends in a working diagnosis and plan. Therapy is the ongoing treatment conversation. The first visit is the former, and it tells us whether the latter, medication, or both belong in your plan.

Will my information stay private?

Yes. Visits run on an encrypted platform, records stay between you and your clinician, and because we never bill insurance, no diagnosis or note enters any insurer database. Coordination with other clinicians happens only with your written permission.

Medical Disclaimer: This content is provided for general educational and informational purposes only. It is not medical advice, diagnosis, or treatment. Reading this content does not create a doctor-patient relationship with shrinkMD, Dr. Shariq Refai, or any affiliated clinician. Always seek the advice of a qualified healthcare professional regarding questions about a medical or mental health condition. Never disregard professional medical advice or delay seeking care because of something you have read on this website. If you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room.

You now know exactly what's behind the door

A full evaluation with a board certified clinician, as clinician availability allows. Bring your medication list; we'll bring the plan.

Join Our Waiting List
Part of The Shrink Network

Independent, ad-free mental health education and wellness properties, founded and medically reviewed by our founder. Care happens here. Learning happens across the network.

If you are in crisis or need urgent assistance: Crisis Text Line: Text HOME to 741741 • National Suicide Prevention Hotline: 9-8-8